Service Design

Data Driven


Systems thinking + Attention to Detail
Customer Discovery / Cocreation Sessions


Rapid Prototyping

Research
AI Driven
Hi, I'm Sneha
Hi, I'm Sneha
Human-Centered. Data-Informed. Design-Driven.
Human-Centered.
Data-Informed.
Design-Driven.
Human-Centered.
Data-Informed.
Design-Driven.
Human-Centered. Data-Informed. Design-Driven.
UX/CX Research | Experience Design | Service Design
UX/CX Research | Experience Design | Service Design
Places I have made a difference
Places I have made a difference
Places I have made a difference
Where Ideas Take Shape
Where Ideas Take Shape
Where Ideas Take Shape
Where Ideas Take Shape
My process is a mix of curiosity, strategy, and execution
My process is a mix of curiosity, strategy, and execution
My process is a mix of curiosity, strategy, and execution
My process is a mix of curiosity, strategy, and execution


My Work
Selected Projects I've worked on
Selected Projects I've worked on
Selected Projects I've worked on

FinEQUITY
FinTech
B2B / B2C
Design Research
Improving Trust and Usability for Justice-Impacted Users through UX Research: 28% Lower Bounce, 31% More Sign-Up


FinEQUITY
FinTech
B2B / B2C
Design Research
Improving Trust and Usability for Justice-Impacted Users through UX Research: 28% Lower Bounce, 31% More Sign-Up


FinEQUITY
FinTech
B2B / B2C
Design Research
Improving Trust and Usability for Justice-Impacted Users through UX Research: 28% Lower Bounce, 31% More Sign-Up


FinEQUITY
FinTech
B2B / B2C
Design Research
Improving Trust and Usability for Justice-Impacted Users through UX Research: 28% Lower Bounce, 31% More Sign-Up


American Chemical Society
Service Design
B2C
Nonprofit
Redesigning trust in an event app to improve rating from 2 to 4.


American
Chemical Society
Service Design
B2C
Nonprofit
Redesigning trust in an event app to improve rating from 2 to 4.


American Chemical Society
Service Design
B2C
Nonprofit
Redesigning trust in an event app to improve rating from 2 to 4.


American Chemical Society
Service Design
B2C
Nonprofit
Redesigning trust in an event app to improve rating from 2 to 4.


Casa Areyto
EdTech
Non-Profit
Mobile App
Crafting a 94% Approved Learning Experience for an Endangered Language Through UX Research.


Casa Areyto
EdTech
Non-Profit
Non-Profit
Crafting a 94% Approved Learning Experience for an Endangered Language Through UX Research.


Casa Areyto
EdTech
Non-Profit
Non-Profit
Crafting a 94% Approved Learning Experience for an Endangered Language Through UX Research.


Casa Areyto
EdTech
Non-Profit
Mobile App
Crafting a 94% Approved Learning Experience for an Endangered Language Through UX Research.


Indiana University
EdTech
Mobile App
Driving a 58% Increase in Satisfaction on the Indiana University App


Indiana University
EdTech
Mobile App
Driving a 58% Increase in Satisfaction on the Indiana University App


Indiana University
EdTech
Mobile App
Driving a 58% Increase in Satisfaction on the Indiana University App


Indiana University
EdTech
Mobile App
Driving a 58% Increase in Satisfaction on the Indiana University App

Testimonials
Testimonials
What it's like to work with me
What it's like to work with me
What it's like to work with me
- Working with Sneha on the Taino Language App proved that she is a researcher with an acute ability to dive into user insights and survey data. She provided critical findings and collaborated closely with our team, helping shape our product roadmap.

Clinton Foster
Product Manager
- During her time with us, Sneha demonstrated a strong understanding of user research, wireframing, and information architecture. Sneha's ability to translate broad requirements into user-friendly designs was top notch, and she brought a positive, proactive attitude to her work.

Cody Thompson
Experience Team Leader @ IU Native Apps
- Sneha led the user research efforts with a thoughtful, professional, and methodical approach. She selected appropriate research methods, built a comprehensive research plan and workshop, and took initiative in participant outreach and recruitment. Her work included competitive analysis, surveys, and user interviews, all of which produced rich insights that will help us understand our target market.

Morgan Keys
Senior Product Designer @ Boardable
- Working with Sneha on the Taino Language App proved that she is a researcher with an acute ability to dive into user insights and survey data. She provided critical findings and collaborated closely with our team, helping shape our product roadmap.

Clinton Foster
Product Manager
- During her time with us, Sneha demonstrated a strong understanding of user research, wireframing, and information architecture. Sneha's ability to translate broad requirements into user-friendly designs was top notch, and she brought a positive, proactive attitude to her work.

Cody Thompson
Experience Team Leader @ IU Native Apps
- Sneha led the user research efforts with a thoughtful, professional, and methodical approach. She selected appropriate research methods, built a comprehensive research plan and workshop, and took initiative in participant outreach and recruitment. Her work included competitive analysis, surveys, and user interviews, all of which produced rich insights that will help us understand our target market.

Morgan Keys
Senior Product Designer @ Boardable
Got Questions? Or Wanna Know More?
Got Questions? Or Wanna Know More?
Thank you for making it this far. Whether you're exploring a new idea, or just in the mood for a good conversation, I’m always open to fresh perspectives and virtual coffee chats.
Thank you for making it this far. Whether you're exploring a new idea, or just in the mood for a good conversation, I’m always open to fresh perspectives and virtual coffee chats.
Email Me
Grab a Virtual Coffee



