connect
connect
Service Design
Service Design
Data Driven
Data Driven
Systems thinking + Attention to Detail
Systems thinking + Attention to Detail
Customer Discovery / Cocreation Sessions
Customer Discovery / Cocreation Sessions
Rapid Prototyping
Rapid Prototyping
Research
Research
AI Driven
AI Driven
Translating
human insights to
create experiences
that for impact.
UX/CX Research | Mixed-methods | Service Design
Translating human insights
to create experiences
that for impact.
connect
connect
UX/CX Research | Mixed-methods | Service Design
Translating human insights
to create experiences
that for impact.
connect
UX/CX Research | Design Strategy | Service Design
connect
connect
Translating human insights into strategies to create experiences
that
for impact.
connect
connect
Places I have made a difference
Places I have made a difference
My process
My process
My research process is a systemized practice;
grounded in discovery, structured synthesis, and execution that informs product and business outcomes.
My research process is a systemized practice;
grounded in discovery, structured synthesis, and execution that informs product and business outcomes.
My Work
Selected Projects I've worked on
Redesign Research
B2B &B2C
Design Research
FinEQUITY
Shipped
A UX research-driven website redesign that enhanced usability and restored confidence among justice-impacted users.
28% Lower Bounce
31% More Sign-Up
Redesign Research
B2B &B2C
Design Research
FinEQUITY
Shipped
A UX research-driven website redesign that enhanced usability and restored confidence among justice-impacted users.
28% Lower Bounce
31% More Sign-Up
Redesign Research
B2B &B2C
Design Research
FinEQUITY
Shipped
A UX research-driven website redesign that enhanced usability and restored confidence among justice-impacted users.
28% Lower Bounce
31% More Sign-Up
Discovery Research
B2C
Service Design
American Chemical Society
Shipped
A Generative Research & service design driven event app customer & service research that rebuilt trust, improved usability, and elevated attendee experience.
App Rating Improved from 2 → 4
120+ Accessibility Issues Fixed
Discovery Research
B2C
Service Design
American Chemical Society
Shipped
A Generative Research & service design driven event app customer & service research that rebuilt trust, improved usability, and elevated attendee experience.
App Rating Improved from 2 → 4
120+ Accessibility Issues Fixed
Discovery Research
B2C
Service Design
American Chemical Society
Shipped
A Generative Research & service design driven event app customer & service research that rebuilt trust, improved usability, and elevated attendee experience.
App Rating Improved from 2 → 4
120+ Accessibility Issues Fixed
EdTech
Nonprofit
Mobile App
Casa Areyto
Shipped
A UX research–driven learning ecosystem combining app, lesson, and mascot design to preserve an endangered language and foster joyful learning.
94% User Approval
Unified Brand, Lesson, and Character Experience
EdTech
Nonprofit
Mobile App
Casa Areyto
Shipped
A UX research–driven learning ecosystem combining app, lesson, and mascot design to preserve an endangered language and foster joyful learning.
94% User Approval
Unified Brand, Lesson, and Character Experience
EdTech
Nonprofit
Mobile App
Casa Areyto
Shipped
A UX research–driven learning ecosystem combining app, lesson, and mascot design to preserve an endangered language and foster joyful learning.
94% User Approval
Unified Brand, Lesson, and Character Experience
EdTech
Nonprofit
Mobile App
Indiana University
Shipped
A UX research–driven learning ecosystem combining app, lesson, and mascot design to preserve an endangered language and foster joyful learning.
94% User Approval
Unified Brand, Lesson, and Character Experience
EdTech
Nonprofit
Mobile App
Indiana University
Shipped
A UX research–driven learning ecosystem combining app, lesson, and mascot design to preserve an endangered language and foster joyful learning.
94% User Approval
Unified Brand, Lesson, and Character Experience
EdTech
Nonprofit
Mobile App
Indiana University
Shipped
A UX research–driven learning ecosystem combining app, lesson, and mascot design to preserve an endangered language and foster joyful learning.
94% User Approval
Unified Brand, Lesson, and Character Experience
Testimonials
Testimonials
What it's like to work with me
What it's like to work with me
What it's like to work with me
- Sneha led the user research efforts with a thoughtful, professional, and methodical approach. She selected appropriate research methods, built a comprehensive research plan and workshop, and took initiative in participant outreach and recruitment. Her work included competitive analysis, surveys, and user interviews, all of which produced rich insights that will help us understand our target market.
Morgan Keys
Senior Product Designer @ Boardable
- During her time with us, Sneha demonstrated a strong understanding of user research, wireframing, and information architecture. Sneha's ability to translate broad requirements into user-friendly designs was top notch, and she brought a positive, proactive attitude to her work.
Cody Thompson
Experience Team Leader @ IU Native Apps
- Working with Sneha on the Taino Language App proved that she is a researcher with an acute ability to dive into user insights and survey data. She provided critical findings and collaborated closely with our team, helping shape our product roadmap.
Clinton Foster
Product Manager
- Sneha is kind, observant, and a fast adapter, qualities I believe make her inherently an excellant UX Researcher.
Sarah Alberti
Senior UX Researcher @ ezCater
- Sneha is someone who already at her stage of career is quite impressive. She has a stellar portfolio and understands the UX role. I'm looking forward to seeing where she goes in her career!
Taylor Cornelius
Lead Product Designer @ Rocket Mortgage
- Sneha has a strong grasp of user experience principles and consistently delivered high-quality design solutions that met our goals. Her creativity and ability to bridge the gap between research and implementation significantly contributed to the project's success. Her work ethic, attention to detail, and problem-solving skills were evident throughout. She expertly translated insights from stakeholder meetings and usability testing into actionable design recommendations.
Alexander Okereke
Founder & Cheif Hustler @ Nkomor Health Inc.
- Working with Sneha on the Taino Language App proved that she is a researcher with an acute ability to dive into user insights and survey data. She provided critical findings and collaborated closely with our team, helping shape our product roadmap.
Clinton Foster
Product Manager
- During her time with us, Sneha demonstrated a strong understanding of user research, wireframing, and information architecture. Sneha's ability to translate broad requirements into user-friendly designs was top notch, and she brought a positive, proactive attitude to her work.
Cody Thompson
Experience Team Leader @ IU Native Apps
- Sneha led the user research efforts with a thoughtful, professional, and methodical approach. She selected appropriate research methods, built a comprehensive research plan and workshop, and took initiative in participant outreach and recruitment. Her work included competitive analysis, surveys, and user interviews, all of which produced rich insights that will help us understand our target market.
Morgan Keys
Senior Product Designer @ Boardable
- Working with Sneha on the Taino Language App proved that she is a researcher with an acute ability to dive into user insights and survey data. She provided critical findings and collaborated closely with our team, helping shape our product roadmap.
Clinton Foster
Product Manager
- During her time with us, Sneha demonstrated a strong understanding of user research, wireframing, and information architecture. Sneha's ability to translate broad requirements into user-friendly designs was top notch, and she brought a positive, proactive attitude to her work.
Cody Thompson
Experience Team Leader @ IU Native Apps
- Sneha led the user research efforts with a thoughtful, professional, and methodical approach. She selected appropriate research methods, built a comprehensive research plan and workshop, and took initiative in participant outreach and recruitment. Her work included competitive analysis, surveys, and user interviews, all of which produced rich insights that will help us understand our target market.
Morgan Keys
Senior Product Designer @ Boardable
Impact
Impact
Powered by research, strategy, and craft
Numbers That Tell My Story
5+
Domain Expertise
10+
countries represented in studies
3
years of experience
1000+
cups of coffee
5+
Domain Expertise
10+
countries represented in studies
3
years of experience
1000+
cups of coffee
5+
Domain Expertise
10+
countries represented in studies
3
years of experience
1000+
cups of coffee
5+
Domain Expertise
10+
countries represented in studies
3
years of experience
1000+
cups of coffee
5+
Domain Expertise
10+
countries represented in studies
3
years of experience
1000+
cups of coffee
My Work
Selected Projects I've worked on
Redesign Research
B2B &B2C
Design Research
FinEQUITY
Shipped
A UX research-driven website redesign that enhanced usability and restored confidence among justice-impacted users.
28% Lower Bounce
31% More Sign-Up
Redesign Research
B2B &B2C
Design Research
FinEQUITY
Shipped
A UX research-driven website redesign that enhanced usability and restored confidence among justice-impacted users.
28% Lower Bounce
31% More Sign-Up
Discovery Research
B2C
Service Design
American Chemical Society
Shipped
A Generative Research & service design driven event app customer & service research that rebuilt trust, improved usability, and elevated attendee experience.
App Rating Improved from 2 → 4
120+ Accessibility Issues Fixed
Discovery Research
B2C
Service Design
American Chemical Society
Shipped
A Generative Research & service design driven event app customer & service research that rebuilt trust, improved usability, and elevated attendee experience.
App Rating Improved from 2 → 4
120+ Accessibility Issues Fixed
EdTech
Nonprofit
Mobile App
Casa Areyto
Shipped
A UX research–driven learning ecosystem combining app, lesson, and mascot design to preserve an endangered language and foster joyful learning.
94% User Approval
Unified Brand, Lesson, and Character Experience
EdTech
Nonprofit
Mobile App
Casa Areyto
Shipped
A UX research–driven learning ecosystem combining app, lesson, and mascot design to preserve an endangered language and foster joyful learning.
94% User Approval
Unified Brand, Lesson, and Character Experience
EdTech
Nonprofit
Mobile App
Indiana University
Shipped
A UX research–driven learning ecosystem combining app, lesson, and mascot design to preserve an endangered language and foster joyful learning.
94% User Approval
Unified Brand, Lesson, and Character Experience
EdTech
Nonprofit
Mobile App
Indiana University
Shipped
A UX research–driven learning ecosystem combining app, lesson, and mascot design to preserve an endangered language and foster joyful learning.
94% User Approval
Unified Brand, Lesson, and Character Experience
Let’s chat!
Always open to new opportunities and a cup of coffee ☕
